Designing a Standard Operating Procedures Manual for Your Nonprofit: Improve Daily Operations and Further Your Mission

In addition to work performed in support of your nonprofit’s mission, your nonprofit, its employees, staff and volunteers perform a number of important, and often overlooked tasks on a daily basis. Some of these tasks are performed according to unwritten rules and practices while other tasks are too often performed on informal and inconsistent “spur of the moment” decision making processes. Adopting a written standard operating procedures manual can establish uniformity to the running of your nonprofit and make sure that everyone is on the same page.

Please join Chris Martinez as he discusses standard operating procedures manuals and how they can benefit your nonprofit by cutting down on confusion and questions regarding daily tasks. A well drafted standard operating procedures manual will effectively answer questions before they arise and hopefully lead to a better run nonprofit.

WHAT YOU’LL LEARN

Just a sampling of what this webinar will cover:

• Define standard operating procedure manuals and how they can benefit your nonprofit
• Discuss how you can draft one for your nonprofit
• Cover the contents of the policy, addressing such topics as how your public relations, social media presence, donor relations, and volunteer/staff orientation can all benefit from standard operating procedures
• Discuss the next steps in implementing the manual once it has been drafted and approved by your nonprofit board

YOUR CONFERENCE LEADER

Your conference leader for “Designing a Standard Operating Procedures Manual for Your Nonprofit: Improve Daily Operations and Further Your Mission” is Chris Martinez. Chris is executive director for the Cardinal Glennon Children’s Hospital Foundation and has served as a consultant, trainer and speaker for nonprofits throughout the U.S. Chris’ nonprofit experience spans 15 years and includes senior executive and leadership positions with healthcare, education, military and social services programs. Chris was an inaugural National Program Director for The Mission Continues, where he mobilized over 16,000 military and civilian veterans in community service across the country. Chris served as Chief Development Officer for a $100MM+ social services agency and managed multi-campus educational programs across state lines.

Chris has overseen over 1500 commercial and nonprofit events and has spoken alongside former Secretary of Education Arne Duncan, and president of the Target Foundation, Laysha Ward, and Georgetown University President John J. DeGioia, among others. Chris holds a master in International Business from Saint Louis University, certification in Nonprofit Administration from Georgetown University and certification in Business Management for nonprofit Leaders from Washington University in St. Louis. Each year Chris and his wife Megan lead their family of 5 in community service projects while on their annual summer vacation they call their “Vacation for Good” - volunteering in each city they stop.

Chris enjoys all kinds of sports, music, film and community events. Chris eats local, values results over activity, and is a firm believer in collective impact and social profit.