How to Build a Successful Volunteer Program: Essential Considerations Not to Be Overlooked

Event ID:69159

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Download (DL)     $299.00 includes recorded presentation, slides, and Q&A
Duration: 90 minutes including question and answer session.
Presenter(s): Lynn Ivey, nonprofit consultant
Price: $299.00, DL includes full audio presentation, question and answer session, and presentation slides.
Who Should Attend? CEOs, executive directors, volunteer coordinators, program managers, HR

Volunteerism is a cornerstone of successful nonprofit management. No one would argue that volunteers are essential in assisting a nonprofit fulfill its mission. Yet experience shows that nonprofits often have difficultly recruiting qualified volunteers, and also find it difficult to retain and productively utilize those that they do recruit.

Why this happens may be more difficult to understand than it appears. Part of the answer may relate to a volunteer becoming disillusioned, not fully understanding what volunteering really involves, and not understanding how their efforts help the nonprofit satisfy its mission. Another part of the answer might also involve the nonprofit failing to do the required “homework.” In other words, in its haste to get on with delivering its programs and services, the nonprofit may not have paid enough attention to what is really involved in building a successful volunteer program. For example, does the nonprofit have a clear vision of its mission that is easily communicated to its volunteers? Is there a meaningful training program in place? Has enough thought been given to how employees and volunteers will interact with each other? Are you aware of the legal framework within which your volunteers will be working? These are just some of the questions that a successful volunteer program must answer. Not taking the time in advance to answer these and other questions may mean that your volunteer program is going to suffer from a continuous "revolving door" of volunteers, and your ability to focus on your mission will be undermined.

Please join Lynn Ivey, an experienced nonprofit consultant and former nonprofit executive and volunteer, as she discussed the key elements that go into building a successful volunteer program and offers insights based on her own hands-on experiences both as a nonprofit executive as well as a volunteer.


Just a sampling of what this webinar will cover:

  • Learn how to build a successful program volunteer program
  • Get guidance on how to write your volunteer vision statement
  • Find out how to plan for success with meaningful volunteer opportunities that engage your volunteers in your mission
  • Discuss appropriate volunteer training and necessary policies and procedures
  • See how to shape your volunteer and employee relations into win-win collaborative
  • Know the role of the board and executive management in the volunteer program
  • Find out how to make the most of your volunteer resources for fundraising activities, serving on advisory councils, etc.
  • Understand the legal requirements relating to your volunteers including: risk management, confidentiality, background checks, liability issues, etc.
  • Identify ways to quantify both the financial and nonfinancial impacts your volunteers have on your programs


Your conference leader for “How to Build a Successful Volunteer Program: Essential Considerations Not to Be Overlooked” is Lynn Ivey. Lynn is a consultant, trainer and speaker for nonprofits throughout the US. Her nonprofit experience spans more than 20 years and includes senior executive and leadership positions with healthcare, education, and family support/intervention programs. Her roles have been diverse including: administrator of one of South Carolina’s largest nonprofit hospice programs, director and coordinator of volunteer programs, personnel manager, social worker, staff trainer, clinical instructor, and preschool director. Lynn is a licensed social worker and long-term care administrator with a strong passion for building stronger communities. Because of her wealth of first-hand experience, both in senior nonprofit executive and volunteer positions, she is a sought-after speaker and has been invited to present at national, state and regional events and conferences. In addition to her professional work, she also has a wealth of volunteer experience including: women’s shelters, a theater company, U.S. Navy Family Service Center, and scouting. She has also held volunteer positions serving on the National Council of Hospice and Palliative Professionals CEO Steering Committee, South Carolina Department of Health and Environmental Control Cancer Control Advisory Committee, and the South Carolina Association of Residential Care Homes Board of Directors, to mention only a few. QUALITY COMMITMENT

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