1. Morale Compass: How a Happier Staff Can Save Money and Improve Outcomes

Morale Compass: How a Happier Staff Can Save Money and Improve Outcomes

Morale Compass: How a Happier Staff Can Save Money and Improve Outcomes
Event ID: 40069
Session ID: 14040

Duration: 90 minutes including question and answer session.
Presenter(s): Jessica Paschke, director of development, Broad Street Ministry; and Brenna McGinnis, director of hospitality collaborative and evaluation, Broad Street Ministry
Price: $299.00, 
On-Demand includes full audio presentation, question and answer session, and presentation slides.
Who Should Attend? CEOs, executive directors, volunteer managers, HR managers, program managers, supervisors, department heads, fundraisers

Most employees in nonprofit work are there because they care deeply about the cause that they are working for. A new hire is willing to come in early and leave late to make sure that the work gets done because it is important and they have a passion for it. But what happens when work starts to feel like work again? What happens when your young, under-resourced staff becomes a revolving door of hiring, training, and exit interviews?

When the honeymoon phase wears off, employees come to work with less connection to the mission and greater awareness they’re not earning much as they could in private industry. Have you ever considered the real impact of allowing these feelings to fester around your organization? Research shows that an employee who decides to move on to greener pastures costs an organization approximately 35% of their annual salary. That amount can be higher when you factor in the impact on organizational culture and the time needed to hire and train a new recruit. Nonprofits might not be able to compete with high salaries or vast opportunities for advancement, but research shows that employees who feel valued, have a sense of belonging, and are given opportunities to be contributors make for engaged, productive staff who stick around.

Please join Jessica Paschke and Brenna McGinnis for a session that explores the hard and soft costs of low morale and high turnover while focusing on zero to low cost practices to increase employee productivity, engagement, and interdepartmental cohesion.


Just a sampling of what this webinar will cover:

  • Hard & soft costs of low morale & high turnover
  • How to know if you’re having a morale issue
  • How to assess the trajectory of your organization before it gets to your board
  • How to receive honest feedback from your staff (*without a complaint session)
  • How to create contributors without giving away authority
  • Employee productivity
  • Moving from problems to possibilities
  • Localizing impact
  • PLUS! Take away an Employee Retention Handbook!


Your conference leaders for “Morale Compass: How a Happier Staff Can Save Money and Improve Outcomes” are Jessica Paschke and Brenna McGinnis.

Jessica Paschke is the director of development at Broad Street Ministry (BSM), a Philadelphia-based nonprofit which serves the needs of individuals experiencing homelessness. After a record-breaking career in business development at an international publishing firm, Jessica shifted to BSM to fulfill her personal calling of serving the less fortunate. There she has continued to set records in corporate giving and recruitment and retention of volunteers. Since joining BSM, Jessica has established countless revenue-generating programs, including BSM’s Hospitality & Corporate Council, which creates partnerships with private enterprise through ambassadorship, fundraising, and volunteerism. In 2016, Jessica was named a “Keeper” by Leadership Philadelphia, describing such leaders as the “young connectors, doers, and visionaries Philadelphia can’t afford to lose.” Jessica holds a bachelor of arts degree from Indiana University where she studied communications and culture.

Brenna McGinnis holds a bachelor of arts degree from the University of Pennsylvania, where she earned the Philosophy, Politics, and Economics Award for Distinguished Research. She has extensive experience working with underserved populations and is an expert in the Sanctuary model, which she studied while working at Drexel University’s Center for Hunger-Free Communities. Brenna continues to apply this approach in her current work at Broad Street Ministry where she currently serves as the director of the hospitality collaborative and evaluation. In 2017, Brenna was honored as a “Keeper” by Leadership Philadelphia


NonprofitWebAdvisor.com QUALITY COMMITMENT

NonprofitWebAdvisor, a division of DKG Media, LP, wants you to be satisfied with your webinar. If this webinar does not meet your expectations, email us at service@nonprofitwebadvisor.com.


NonprofitWebAdvisor certificates of participation are available to everyone completing this webinar.