Nonprofits, like their for-profit counterparts, are facing increasing business challenges including limited resources, uncertain revenues, rising costs and changes in competition. With the additional responsibilities of transparency and accountability, nonprofits are under even more pressure to maintain a keen focus on measuring, managing and improving their results to demonstrate their efficiency and effectiveness. Nonprofit leaders often struggle to understand, design and implement a system that measures their business processes and proves that they are worth investing in. Well-managed businesses, regardless of their profit status, understand that measuring performance, no matter how busy they are or how much work there is to be done, is crucial to survival.
Benchmarking – determining how you measure up compared to similar organizations and finding best practices to adopt – is a powerful tool for enhancing and managing performance. Done well, benchmarking provides insights to help differentiate your nonprofit from others. It also assists organizations to be more innovative, increase long term impacts, decrease costs, motivate staff, engage supporters and focus efforts on the organization’s vision for the future. Savvy nonprofits understand that they exist in an environment where there is increased scrutiny and demand for accountability. Regardless of whether a nonprofit chooses to measure its own performance or not, supporters, funders, foundations and government agencies are analyzing data and comparing results to ensure that resources are utilized appropriately.
Please join Lynn Ivey, nonprofit consultant, to learn concepts and strategies for designing your benchmarking process, identifying relevant metrics, evaluating results, and using this information to drive improvement.
WHAT YOU’L LEARN
Just a sampling of what this webinar will cover:
- Review the benefits of benchmarking
- Classify performance metrics that are relevant to your organization in the areas of organizational efficiency, staff/volunteer activities, and mission-related functions
- Discover how to design effective data collection strategies
- Identify ways to communicate your results to your current and potential supporters
- Learn about special considerations associated with mission-related functions and the use of micro activity-related metrics
- Understand how to demonstrate that your nonprofit delivers on the promise of your mission
- Review internal and external comparative analysis factors
- Discuss common concerns about benchmarking
- Find ways to utilize resources more effectively and increase impact
- Identify opportunities to close the gap between where your organization wants to go – and where it is today
YOUR CONFERENCE LEADER
Your conference leader for “Nonprofit Benchmarking: Enhancing Performance & Ensuring Attention to Key Success Factors” is Lynn Ivey. Ms. Lynn Ivey is a consultant, trainer and speaker for nonprofits throughout the U.S. Her nonprofit experience spans more than 20 years and includes senior executive and leadership positions with healthcare, education, and family support/intervention programs. Her roles have been diverse including: administrator of one of South Carolina’s largest nonprofit hospice programs, director and coordinator of volunteer programs, personnel manager, social worker, staff trainer, clinical instructor, and preschool director. Lynn is a licensed social worker and long-term care administrator with a passion for building stronger communities. Because of her wealth of first-hand experience, both in senior nonprofit executive and volunteer positions, she is a sought-after speaker and has presented at national, state and regional events and conferences. In addition to her professional work, she also has a wealth of volunteer experience including: women’s shelters, a theater company, U.S. Navy Family Service Center, and scouting. She has also held volunteer positions serving on the National Council of Hospice and Palliative Professionals CEO Steering Committee, South Carolina Department of Health and Environmental Control Cancer Control Advisory Committee, and the South Carolina Association of Residential Care Homes Board of Directors, to mention only a few.
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CERTIFICATES OF PARTICIPATION
NonprofitWebAdvisor certificates of participation are available to everyone completing this webinar.