1. Volunteer Management: Guidance for Successfully Meeting the Challenge & Helping Your Nonprofit Reach Its Goals

Volunteer Management: Guidance for Successfully Meeting the Challenge & Helping Your Nonprofit Reach Its Goals

Volunteer Management: Guidance for Successfully Meeting the Challenge & Helping Your Nonprofit Reach Its Goals
Event ID: 12942
Session ID: 14449

Duration: 90 minutes including question and answer session.
Presenter(s): Lynn Ivey, nonprofit consultant
Price: $299.00, 
On-Demand includes full audio presentation, question and answer session and presentation slides.
Who Should Attend? CEOs, executive directors, volunteer coordinators, program managers, HR

One of a nonprofit’s most valuable resources is its volunteers – a critically important part of delivering day to day services and ensuring the organization’s success and continued viability. Many nonprofits acknowledge that, without volunteers, they quite simply would not exist. Americans are volunteering in record numbers – but the demand for volunteers is high and there is fierce competition in communities between programs for competent, dedicated, and skilled volunteers. How does an agency keep its volunteers happy and engaged on a daily basis, while the day to day work and long range goals are being met?

Managing volunteers is exciting and rewarding. But it can also be challenging – whether you are a new volunteer manager or have been in this field for some time problems arise. Please join Lynn Ivey, nonprofit consultant, as she explores common challenges that nonprofits face when managing volunteer resources, and provides a wealth of strategies and techniques to maximize your greatest resource.


During this webinar, you will learn over 150 practical tips, including:

  • 4 Challenges Affecting Volunteer Leaders
  • 10 Commandments of Good Volunteer Management
  • 10 Top Tips for Volunteer Management and Retention
  • 10 Tips for Effective Volunteer Supervision
  • 11 Ways to Alienate Staff
  • 7 Reasons Why Volunteers Leave
  • 6 Ways to Prevent Volunteer Burnout
  • 12 Steps to Handle Problems and Complaints
  • 15 Things to Know When Managing Volunteers During a Disaster
  • 9 Myths about Problem Volunteers
  • 7 Ways to Deal with Problem Behaviors
  • 6 Steps to Include When Counseling Volunteers on Performance Issues
  • 16 Types of Difficult Volunteers – and How to Handle Them
  • 10 Guidelines for Dealing with Difficult People
  • 12 Guidelines to Follow When Terminating a Volunteer
  • 3 Tips for Bonding with Volunteers Using Technology
  • 4 Key Characteristics of Microvolunteerism


Your conference leader for “Volunteer Management: Guidance for Successfully Meeting the Challenge & Helping Your Nonprofit Reach Its Goals” is Lynn Ivey. Ms. Ivey is a consultant to nonprofit organizations. Her nonprofit experience spans more than 20 years and includes prior nonprofit positions with healthcare, education, and family support/intervention programs. Her roles have been diverse including that of the administrator of one of South Carolina’s largest nonprofit hospice programs. In addition she has held a variety of other nonprofit positions including: director and coordinator of volunteer programs, personnel manager, social worker, and preschool director. Ms. Ivey holds licenses as a social worker and long-term care administrator. Because of her wealth of first-hand experience both in senior nonprofit executive and volunteer positions, Ms. Ivey is a sought-after speaker and has presented at many South Carolina state conferences and regional meetings. Ms. Ivey has also served as a clinical instructor and staff trainer. Ms. Ivey also has a wealth of experience as a volunteer. Her volunteer experiences include: women’s shelters, a theater company, U.S. Navy Family Service Center, and scouting. Most recently she has held volunteer positions serving on the National Council of Hospice and Palliative Professionals CEO Steering Committee, South Carolina Department of Health and Environmental Control Cancer Control Advisory Committee, South Carolina Association of Residential Care Homes Board of Directors, to mention only a few.

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