1. Volunteer Orientation and Training: Essential for the Success of Your Volunteers & Mission

Volunteer Orientation and Training: Essential for the Success of Your Volunteers & Mission

Volunteer Orientation and Training: Essential for the Success of Your Volunteers & Mission
Event ID: 12948
Session ID: 14451

Duration: 90 minutes including question and answer session.
Presenter(s): Lynn Ivey, nonprofit consultant
Price: $299.00, 
On-Demand  includes full audio presentation, question and answer session and presentation slides. 
CE Credits: This program has been approved for 1.5 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
Who Should Attend? CEOs, executive directors, volunteer managers, HR managers, program managers, supervisors, outreach & education managers, board members

Volunteers are essential to the work of almost every nonprofit organization – whether working in back office or front line roles. Sometimes, however, volunteers do not receive the initial training and orientation they need in order to be successful which can ultimately undermine the success of your mission even before they get started. Smart nonprofits know the value of their volunteers – and that helping them to be successful from their first assignment to their last will depend on the effort put into the initial training and orientation they receive.

All too often though, volunteer orientation and training are steps left to chance at busy nonprofits. This poses risks to the volunteer’s experience, to the clients served, and to the agency itself. A strong orientation and training program ensures volunteers have a sound foundation to start their work, makes them more productive over time, and keeps them engaged with the organization longer. But, this process doesn’t have to be dull, tedious or inflexible.

Please join Lynn Ivey, nonprofit consultant, as she leads you through the steps in designing and implementing a volunteer orientation and training program that addresses what is important in your organization. Learn how to welcome your new volunteers with an efficient orientation process, and how to design both an initial training program and an ongoing education plan.


Just a sampling of what this webinar will cover:

  • What a great orientation program is, why you need one, and what needs to be included
  • An array of possible methods for orienting and training your volunteers
  • How to create a Volunteer Training Manual or Volunteer Handbook that helps your volunteers understand your mission, policies and expectations
  • Effective steps for designing and implementing a successful initial training program that can be tailored to different roles in your organization
  • Ways to keep your volunteers engaged, motivated and growing through a multi-faceted ongoing education program
  • Key strategies for managing the process on a tight budget and limited time
  • Steps to take to be an effective trainer
  • Sample tools and formats


Your conference leader for “Volunteer Orientation and Training: Essential for the Success of Your Volunteers & Mission” is Lynn Ivey. Lynn is a consultant, trainer and speaker for nonprofits throughout the US. Her nonprofit experience spans more than 20 years and includes senior executive and leadership positions with healthcare, education, and family support/intervention programs. Her roles have been diverse including: administrator of one of South Carolina’s largest nonprofit hospice programs, director and coordinator of volunteer programs, personnel manager, social worker, staff trainer, clinical instructor, and preschool director. Lynn is a licensed social worker and long-term care administrator with a strong passion for building stronger communities. Because of her wealth of first-hand experience, both in senior nonprofit executive and volunteer positions, she is a sought-after speaker and has been invited to present at national, state and regional events and conferences. In addition to her professional work, she also has a wealth of volunteer experience including: women’s shelters, a theater company, U.S. Navy Family Service Center, and scouting. She has also held volunteer positions serving on the National Council of Hospice and Palliative Professionals CEO Steering Committee, South Carolina Department of Health and Environmental Control Cancer Control Advisory Committee, and the South Carolina Association of Residential Care Homes Board of Directors, to mention only a few.

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